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Case
Studies: Paperboard Solutions
Substrate Demonstrates Versatility In Two Brand-Specific Applications
The innovative use of paperboard products from MeadWestvaco helped
two very different customersa famous New York City bakery and
a popular OTC pain relievermeet their respective marketing challenges
and packaging requirements in distinct but equally effective ways,
according to MeadWestvacos Packaging Resources Group.
The image-conscious baker had been seeking a solution
to protect the quality of freshly-baked goods during shipping. The
maker of the headache medication needed a way to differentiate a new
product from competitors in the remedys exceptionally crowded
category. MeadWestvaco says that everyone connected with both
projectsprinters, designers, and clients alike found that paperboard
gave them exactly what they wanted in strength, versatility, and graphical
appeal.
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| Paperboard helped a New York City bakery preserve
freshness over long distances. |
Babka by mail
With 11 stores throughout Manhattan and 1.5 million customers per
day, Zaros Bakery Basket is a New York City institution. Still,
many people outside the Big Apple have yet to discover its freshly
prepared breads, bagels, cakes, cookies, and other bakery items.
Hoping to spread its hot, flaky goodness to customers on the other
side of the Hudson River and beyond, the 78-year-old Bronx-based chain
partnered with a major online retailer last year for a special summer
sales promotion. Delivering delicate delectables cross country, however,
presented unique packaging challenges.
Zaros began offering its N.Y. Style Bakery Sampler
last summer. The product assortment, which combines some of Zaros
most mouth-watering goodies in one cheerful, brightly-colored package,
gives consumers from Portland, Ore. to Portland, Maine a chance to
taste what New Yorkers always told them they were missing.
Because the sampler was being positioned as a gift item, Zaros
needed to present its chocolate babka, ruggelach, and black-and-white
cookies in a way that would be as tempting to consumers as the products
inside. The package would also require a level of strength beyond
the carry-out boxes the chain uses in its bakery outlets, because
they would be mailed all over the country without corrugated shippers.
Zaros turned to Rand-Whitney, its converter of the past two
years. Nearly as old as Zaros itself, Rand-Whitney has four
manufacturing plants, including corrugating, sheeting, and imaging
facilities, in New England.
Making NYC look appetizing
When Zaros approached us, their main concern was the carton
graphics, explains Norman Feit, the Rand-Whitney sales representative
who handles Zaros. The box they had in mind would perpetuate
their New York brand image, with bright yellow and black colors and
light-hearted, cartoon-like sketches of New York City landmarks, such
as the Statue of Liberty, Empire State Building, and Brooklyn Bridge.
The substrate would need to reproduce these graphics without distorting
them or washboarding, and be strong enough maintain the cartons
integrity throughout the entire distribution channel.
Rand-Whitney had run many jobs similar to the Zaros box on a
competitor linerboard, but it elected to try MeadWestvacos Coated
Post Print Liner for the sampler project. Coated Post Print Liner,
according to MeadWestvaco, is a premium-quality, coated, bleached
linerboard that features excellent brightness (GE 86) and a smooth
printing surface. It was engineered specifically to be roll-fed into
corrugators prior to flexographic post-printing, resulting in the
combination of graphic excellence plus strength that was key for the
Zaros job.
MeadWestvaco shipped rolls of 40-lb. Coated Post Print Liner to Rand-Whitneys
Newtown, Conn.-based facility, where it was converted. Meanwhile,
artwork for the box was sent to the converters design center
in Worcester, Mass., where company operators retouched it before manufacturing
plates using a CTP process.
Rand-Whitney ran the unprinted board through an 87ý corrugator, where
it was combined with matching corrugated medium and liner to produce
a corrugated sheet. Next, the corrugated sheet was run through a four-color
printer/die-cutter with two inter-station dryers. Here the box was
printed, varnished, and die-cut inline. The self-locking boxes, which
measure 10ý x 103/4ý x 10ý, were bailed together in groups, wrapped,
and sent via Rand-Whitney trucks to Zaros headquarters in the
Bronx for hand-filling. In total, roughly 5,000 boxes were produced
for the promotion.
According to Niles Vogel, Rand-Whitneys production manager,
Coated Post Print Liner performed well on press, with no dusting or
cracking issues. He said that color matching was more exact, and that
the boards excellent ink holdout produced a high-quality product
that clearly reproduced the minute details of the New York illustrations.
Vogel also praised the board for its tear strength, resistance to
score cracking, and consistent runability.
Relief from redundancy
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| Product differentiation on the retail
shelf was paperboard's objective for this pain reliever. |
As Bristol-Myers Squibb Co. prepared for the recent
introduction of a melt-in-your-mouth formulation of its
popular Excedrin headache medication, it was in need of a cure for
the common marketing technique.
Facing an increasingly crowded category for pain relievers, Bristol-Myers
Squibb wanted a unique and exciting promotional kit to introduce Excedrin
Brand QuickTabs to the 5,600 over-the-counter and pharmacy managers
at Wal-Mart, one of the companys largest and most important
distribution channels. To help capture their attention, the company
envisioned a fun, oversized version of the 16- and 32-count
Excedrin QuickTabs cartons.
Part educational tool and part gift, the larger carton would be used
to hold product literature, as well as pens, highlighters, and other
items that could be used every day. It would also incorporate in-store
promotional items, such as balloons, lapel buttons for Wal-Mart associates,
shelf talkers, and stand-out aisle advertisements, that would help
attract shoppers to the product on the shelf.
Creating such a package required that the carton would be durable
enough to hold its contents securely and survive shipping while displaying
the aesthetic appeal necessary to attract the attention of Wal-Mart
managers, and get them excited about the new product. It also needed
to reinforce the Bristol-Myers Squibb quality brand image.
The company decided to tap the expertise of New Creature, a marketing
and design firm based in Rogers, Ark., near Wal-Marts headquarters.
New Creature specializes in point-of-purchase displays and promotional
marketing, and most of its customers, such as Kraft, Cardinal Brands,
Coca-Cola, and Ocean Spray, are suppliers to Wal-Mart.
New Creature turned to long-time supplier Panel Prints for insight.
Based in Old Forge, Pa., the commercial printer is an experienced
provider of high-impact color reproduction for packaging, displays,
posters, greeting cards, and publications.
Substrate saves a step
Panel Prints suggested Forte, a solid-fiber board from MeadWestvacos
Packaging Resources Group. Forte, says MeadWestvaco, combines a bright-white
coated facing stock with a kraft board to deliver sturdy packaging
with brilliant graphic reproduction. According to MeadWestvaco, Panel
Prints also recommended Forte because it permitted printing directly
on the facing sheet, saving time and money by eliminating the need
to laminate an offset-printed lightweight bleached board to single-faced
corrugated.
Panel Prints ran the job is run in four colors on a 44ýx64ý five-color
KBA Planeta press, which is capable of handling the 36-pt. board.
The box was die-cut using a 45ýx65ý Bobst die-cutter before being
folded and glued using a 52ýx54ý International Folder Gluer.
Panel Prints packaged the flat cartons in corrugated cases and sent
them to New Creature, where they were filled with promotional items
and packed in corrugated shippers. The cases then were sent to Dallas
for distribution by Crossmark, a company that provides integrated
sales, marketing, and merchandising solutions for manufacturers selling
in the supermarket, convenience, mass/club, chain drug, specialty,
and discount trade channels.
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